Frequently Asked Questions

Your approved set of plans will have an attached cover letter. That cover letter is customized for your job site and lists, in detail, exactly when you should call for inspections. It also lists helpful phone numbers to call if you have any questions.
Keep in mind it is required that you keep a copy of the cover letter and approved set of plans on the job site at all times.
If you have misplaced your plans and cover letter, you can download a copy from the customer portal at the

You will receive a failed inspection report with a list of items not in compliance. You job is not stopped or halted in anyway, simply fix the necessary items not in compliance and have it re-inspected.
Do not just “cover up” the items that need to be corrected until they are re-inspected. Any portion of your project not affected by the failed report can continue.

Please have your permit number, the address of your construction project, and a contact name and number for our inspector to reach you. You can find it on your permit or you can search for it using the customer portal on the

You should call as soon as you know when the work will be completed. Schedule your inspection and an inspector will be sent to your construction project at the earliest convenience.

No. Please notify your jurisdiction of the actual date the work will be completed and when you are ready for the inspection. If you say you are ready now, they will come now.
Often if an inspector visits your construction project site for a scheduled inspection and the work is not complete, the inspection will be marked as failed.
A failed inspection may result in additional re-inspection fees.

Honesty is the best policy, so call right away. An inspector will see what stage your construction project is at and try to find an innovative way to find the information needed to determine if it is built to code.
Jurisdictions are not out to hurt your construction project and will do everything they can to help you gather this information without costing you additional money or time.
Do not make it worse or impossible to come up with a solution by ignoring the problem or hoping an inspector will not notice.

In this example, you could run into a financial problem since this may require an engineer to verify that the slab is code compliant or a plumber to snake cameras down your plumbing. All of which can become expensive.
However, if you simply follow the guidelines provided on the cover letter on your approved set of plans, you will not have any of these problems.
It cannot be stressed enough to read your review letter and approved plans.

If you disagree with an inspection, you can request to speak to the building official about the matter. If you do not agree with the building official's explanation, you may be able to have your appeal heard by a local, regional or state code enforcement authority.